Privacy Policy

Your privacy is important to us

Last Updated: October 31, 2025

1. Overview

320coins ("we," "our," or "us") is a Georgia Corporation committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://320coins.dringdahl.workers.dev (the "Website") or purchase products from us.

By using our Website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Website.

This Privacy Policy applies only to information collected through our Website and does not apply to information collected offline or through other channels.

2. Information We Collect

We collect several types of information from and about users of our Website:

2.1 Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Name and contact information (email address, phone number, mailing address)
  • Billing and shipping addresses
  • Payment information (credit card numbers, billing address) - processed securely through third-party payment processors
  • Account credentials (username, password)
  • Purchase history and order details
  • Communications with customer service

2.2 Automatically Collected Information

When you access our Website, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent, click patterns)
  • Referral URLs and website navigation patterns
  • Log data (access times, error logs)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Website and store certain information. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, manage your account, and deliver products
  • Customer Service: To respond to your inquiries, provide customer support, and handle returns/refunds
  • Communications: To send you order confirmations, shipping updates, and account notifications
  • Marketing: With your consent, to send promotional emails about new products, special offers, or upcoming events
  • Fraud Prevention: To detect, prevent, and address fraudulent activity and security threats
  • Website Improvement: To analyze usage patterns and improve our Website functionality and user experience
  • Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
  • Business Operations: To maintain records, conduct analytics, and perform other business operations

We will not use your personal information for purposes other than those described in this Privacy Policy without your consent.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Website and conducting our business:

  • Payment processors (Stripe, PayPal) to process transactions
  • Shipping carriers (USPS, FedEx, UPS) to deliver your orders
  • Email service providers (Resend) to send transactional and marketing emails
  • Cloud hosting providers (Cloudflare) to host our Website and data
  • Analytics providers to analyze Website usage

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (subpoenas, court orders, government requests)
  • Investigations of fraud, security breaches, or violations of our Terms
  • Protection of our rights, property, or safety, or that of our users or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our Website of any such change in ownership.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for the Website to function properly (authentication, shopping cart, security)
  • Preference Cookies: Remember your settings and preferences (language, region, display preferences)
  • Analytics Cookies: Help us understand how visitors interact with our Website (page views, navigation paths)
  • Marketing Cookies: Track your activity to deliver relevant advertising (with your consent)

Managing Cookies:

You can control cookies through your browser settings:

  • Most browsers allow you to refuse cookies or delete existing cookies
  • Disabling cookies may affect Website functionality and your user experience
  • Essential cookies cannot be disabled as they are necessary for core Website operations

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

6. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it:

  • Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
  • Secure Payment Processing: Payment information is processed through PCI DSS-compliant payment processors (Stripe, PayPal)
  • Access Controls: We limit access to personal information to authorized personnel who need it for business purposes
  • Regular Security Audits: We conduct periodic security assessments and vulnerability testing
  • Secure Infrastructure: Our Website is hosted on Cloudflare Workers with enterprise-grade security features

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

If you believe your account has been compromised, please contact us immediately at security@320coins.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law:

  • Account Information: Retained as long as your account is active or as needed to provide services
  • Transaction Records: Retained for 7 years to comply with tax and financial recordkeeping requirements
  • Marketing Communications: Retained until you opt out or request deletion
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely for business intelligence

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

You may request deletion of your account and associated personal information at any time by contacting us at privacy@320coins.com. However, we may retain certain information as required by law or for legitimate business purposes.

8. Your Privacy Rights

You have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You can update or correct inaccurate information through your account settings or by contacting us
  • Deletion: You can request deletion of your personal information, subject to legal retention requirements
  • Opt-Out of Marketing: You can unsubscribe from marketing emails using the link in each email or by contacting us
  • Data Portability: You can request a copy of your data in a structured, machine-readable format
  • Objection: You can object to certain processing of your personal information

To exercise any of these rights, please contact us at privacy@320coins.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with a data protection authority if you believe we have violated your privacy rights.

9. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@320coins.com. We will promptly delete such information from our systems.

By using our Website, you represent that you are at least 18 years of age or have parental consent to use our services.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know

You have the right to request disclosure of:

  • Categories of personal information we collect about you
  • Sources from which we collect personal information
  • Business purposes for collecting or selling personal information
  • Categories of third parties with whom we share personal information
  • Specific pieces of personal information we have collected about you

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention, security purposes).

Right to Opt-Out of Sale

We do not sell your personal information to third parties for monetary consideration. However, California law defines "sale" broadly to include certain data sharing practices. If you wish to opt out, you may do so by contacting us.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA rights. We will not deny you goods or services, charge different prices, or provide a different level of service based solely on your exercise of privacy rights.

Exercising Your Rights

To exercise your CCPA rights, contact us at:

  • Email: privacy@320coins.com
  • Subject Line: "CCPA Request"

We will verify your identity before processing your request and respond within 45 days (extendable by an additional 45 days if necessary).

11. International Users

Our Website is operated in the United States and is intended for users located in the United States. If you are accessing our Website from outside the United States, please be aware that:

  • Your information will be transferred to and processed in the United States
  • U.S. data protection laws may differ from those in your country
  • By using our Website, you consent to the transfer and processing of your information in the United States

For users in the European Economic Area (EEA), we rely on your consent and contractual necessity as legal bases for processing your personal information. You have the right to withdraw consent at any time.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by:

  • Posting the new Privacy Policy on this page with an updated "Last Updated" date
  • Sending an email notification to the email address associated with your account (for significant changes)
  • Displaying a prominent notice on our Website

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.

You can view the previous version of our Privacy Policy by contacting us at privacy@320coins.com.

privacy_tipQuestions or Concerns About Your Privacy?

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

320coins Privacy Team
Georgia Corporation
Email: privacy@320coins.com
Security Issues: security@320coins.com
General Support: support@320coins.com

We will respond to all privacy inquiries within 30 days. For CCPA requests, we will respond within 45 days.